How to manage the users' expectations when designing smart products

How to manage the users' expectations when designing smart products

Users often ascribe intelligence and social skills to smart products that adapt to their behavior or the context. This means you must be clear in communicating what your product can and cannot do.

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How to manage the users' expectations when designing smart products

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Designing User Expectations to Your Product's Advantage

How to manage the users' expectations when designing smart products

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